Contact
The one inbox Jagoan Properti uses, what to put in a message so it gets answered fast, and the requests we have to turn down.
Jagoan Properti is written and run by a small group, and this is the page that tells you how to reach them. Whether you have spotted an error in something we published about real estate, have a question an article did not answer, or want to talk business, it all starts at one address.
One inbox, watched by the people who write here. No queue number, no autoresponder, no bot that closes your message after a week.
A working day or two is typical. Silence past a week almost always means the message never landed, so resend it before assuming you were brushed off.
Messages are read by the same small group who write for Jagoan Properti. There is no outsourced desk and no intern filtering the inbox before a decision maker sees it.
The more specific your message, the faster the answer.
Some requests we simply cannot take. Chasing a company on your behalf, fixing an account we never issued, or ruling on a situation only you can see all fall outside what a publisher does. Jagoan Properti covers real estate in general, and the legal notice marks the boundary.
If we published something inaccurate, say so plainly and point at the sentence. Corrections are handled under our editorial policy. You do not need to be polite about it, only specific.
